The Government of Alberta has identified registry agents as an essential service, and therefore registries across the province; including  Cochrane Registries, have remained open during the pandemic.

In efforts to limit the number of people visiting registries for services in person, The Government of Alberta is temporarily allowing registry agents to provide select services by phone, secure email, fax or mail.

These services include:

  • All corporate registry services, available by fax or email
  • All personal property registry services, available by fax or email
  • Select motor vehicles services, available by telephone, fax, mail or email (with secure encryption), including:
    • One-year driver’s licence and identification card renewals (with existing photo)
    • Driver’s licence and ID card replacement or cancellation
    • Vehicle registration renewals (If no changes are required to a passenger vehicle or motorcycle registrations, one-year renewals can be completed online)
    • Duplicate vehicle registration certificates
    • Replacement expiry date stickers for licence plates
    • Vehicle registration transfers (to a new vehicle)
    • Driver abstracts
    • Specialty plate orders

There are some services that registry agents cannot process remotely, and therefore still require in-person service. These services include:

  • New driver’s licence or ID card applications
  • Driver’s licence and ID card renewals requiring an updated photo
  • Vital Statistics services, such as ordering birth or death certificates